Please contact our offices at 1-855-994-4600 or email us at autoflexf@gmail.com. A Customer Service Representative will be more than happy to assist you with any doubt that you may have in regards with your loan. 

Please contact our Collections Department to request your payoff amount, which will include any fees that have been incurred throughout the loan. If paid, the title will be released to the customer and no Lienholder will longer appear in the title.

The Statement does not include the accrued daily interest. If you have any further questions, please contact our Collections Department at 1-855-994-4600 or email us at autoflexf@gmail.com 

Making payments on or before your due date can help decrease the balance. Paying after your due date would accrue additional daily interest. 

No, Autoflex Finance, LLC is not responsible for damages to the engine nor the body frame of the vehicle. If vehicle was bought “as is” and no warranty was purchased when the loan was issued, then Autoflex Finance, LLC claims no responsibility on this matter. If warranty was purchased when the loan was issued, please contact the warranty company that was purchased immediately. 

You will need to contact our Collections Department at 1-855-994-4600 or email us at autoflexf@gmail.com in order to get a payoff quote. You should also inform us the name of the dealership in which the trade in will be taking place. That will allow us to proceed with the necessary paperwork to release the title once we receive full payment. 

If there are any extra payments, the money will go towards the principal balance and therefore the loan’s term will be shortened. There is no pre-paid or penalty fee. 

You can provide your updated insurance declaration page to us by email at autoflexf@gmail.com, by fax at (305) 653-6879. Please also make sure Autoflex Finance, LLC is listed correctly as lienholder on your policy using our insurance address, P.O. BOX 693956, Miami, FL 33269. If you have any questions about coverage, you can call at 1-855-994-4600 to discuss with our policy team. 

Call us at 1-855-994-4600 or Email at autoflexf@gmail.com 

Please keep in mind that you are responsible of any outstanding balance at any time. If the vehicle has been totaled, contact Autoflex Finance LLC Customer Service Representative-CSR and provide us with your insurance information in order to start with a claim. Contact Autoflex Finance LLC  will start working towards the settlement with the insurance company, and subsequently we will proceed with the GAP insurance. You can contact our offices at any time to know the status of any claim. 

Yes, you are responsible until the loan is paid in full. 

Please sign the back of the check and mail it to Autoflex Finance, LLC with repair shop information. Once we verify repairs are completed by a licensed repair facility and verified, we will send the check directly to the shop.

Autoflex Finance, LLC understands that things happen and want to help you reinstate your contract after a repossession. Contact us at 1-855-994-4600.  

Autoflex Finance, LLC will recondition and sell the vehicle in an attempt to recover the balance owed, along with the fees incurred in securing and selling the vehicle. If we are not able to recover the full amount owed you will be notified of the amount, and will be responsible to pay the balance in full to avoid further collection activity. 

It could be we don’t have your most current mailing address. Contact our CSR team at 1-855-994-4600 to help you update the information. You can also log in and access to your “My Account” on our web page at www.autoflexfinance.com 

Contact our CSR team at 1-855-994-4600 (in English and in Spanish) to help you enroll in our automatic payment services. You can also log in and access to your “My Account” on our web page at www.autoflexfinance.com 

Once Autoflex Finance LLC as processed your payment and completed our final audit (which can take up to two weeks depending on how the payment was made), Autoflex Finance LLC will provide you with a congratulatory paid in full letter, and refund of any money you paid above what was owed. Your title may be included with this letter in certain states, but if not, it will advise you of the next steps to obtain a clear title. Consider all processing and mail time, please allow up to 4 weeks for everything to be completed properly. 

Please contact our CSR team at 1-855-994-4600 (in English and in Spanish) for further instructions. You can also log in and access to your “My Account” on our web page at www.autoflexfinance.com 

Contact our CSR team at 1-855-994-4600 (in English and in Spanish) to help you update the information. You can also log in and access to your “My Account” on our web page at www.autoflexfinance.com 

Please contact our CSR team at 1-855-994-4600 (in English and in Spanish) for further details. 

Autoflex Finance LLC 
P.O. Box 693956 
Miami, FL 33269 

Titling and Registration should be handled by the dealer you purchased the vehicle from. In most states, you will not receive a title until you payoff our account with us, but you should receive plates and registration within 1 – 3 months depending on the state. Please work with the dealership to ensure everything is signed, submitted and paid for. If the dealer is not being cooperative, please contact Autoflex Finance and we can assist. 

The process varies from state to state, but in all cases, you need to initiate the process at the local Motor Vehicle agency for your new residence. The new state will ask for existing new title to which you need to inform them Autoflex Finance LLC is the lienholder and has the title. The agency will either send us a request, or provide you paperwork to provide us, as to where we need to send the title. In either case, the request can be sent to autoflexf@gmail.com or mailed to Autoflex Finance, LLC Titles Department, P.O. Box 693956 Miami, FL 33269.